UPI

UPI FAQs

What is UPI?

A. Unified Payments Interface (UPI) is an instant payment system developed by the National Payments Corporation of India (NPCI); an RBI regulated entity. UPI is built over the IMPS infrastructure and allows you to instantly transfer money between any two parties' bank accounts.

What is an UPI-PIN?

A. UPI-PIN (UPI Personal Identification Number) is a 4–6-digit pass code you create/set during first time registration with this App. You have to enter this UPI-PIN to authorize all bank transactions. If you have already set up an UPI-PIN with other UPI Apps, you can use the same on BHIM.

What if my account is debited but the transaction does not go through?

A. UPI provides for real time reversals for declines and amount would be transferred back to the payer account immediately. In case if it does not reverse the amount immediately, you can contact your bank for the same.

What happens if I forget my pin?

A. In case someone forgets the UPI pin, he needs to re-generate a new UPI pin using his debit card details (the last six digits of their debit card & expiry date).

Will I be able to use UPI after I change my sim or mobile?

A. In case of change in sim/mobile/application, customer would require to re-register themselves for UPI.