As an organization we bond ourselves to provide safe premises and a work environment which ensures that all our employees, interns, visitors, customers, and management team are treated with dignity, respect, and equality. We firmly believe that it is our prime duty to create and promote work environment that is conducive to the professional growth of every individual associated with us. We wish to promote and maintain this culture to ensure that associates of the Bank do not engage in practices that are abusive in any form or manner whatsoever. We are committed to create a healthy working environment that enables every individual to work without fear of prejudice, gender bias, and a harassment free workplace to all employees without regard to race, caste, religion, color, ancestry, marital status, gender, sexual orientation, or disability at all our workplaces. India’s first legislation specifically addressing the issue of workplace sexual harassment was enacted in 2013.The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (“Prevention of Workplace Sexual Harassment Act”) was made effective from December 09, 2013 by the Ministry of Women and Child Development, India. The Government has also notified rules under the Prevention of Workplace Sexual Harassment Act titled the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Rules, 2013 (“Prevention of Workplace Sexual Harassment Rules”).This policy, therefore, intends to prohibit such occurrences and also details procedures to follow when an associate believes that a violation of the policy has occurred within the ambit of all applicable regulations regarding Sexual Harassment.
This policy applies to all categories of employees of the Bank including permanent management andworkmen, temporaries, trainees, and those employed on contractual basis at workplace. The policy also extends to those who are not associates of the Bank, such as customers, visitors etc., but are subjected to sexual harassment at any of the Bank’s workplace. Wherever this policy is silent or dissent with the relevant statutes for the sexual harassment as applicable on the land of law, shall prevail over the policy.
The scope of the Policy is restricted to the following for all associates:
The Policy is in conformity with the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. However, if any particular clause, or any part thereof is silent or inconsistent with the Act, the provisions of the Act shall prevail.
In this Policy unless repugnant to the subject or context of its usage, the following expressions shall carry meanings hereunder assigned to them, namely:
“Act” means the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.
“Aggrieved Individual” means An Aggrieved Individual, in relation to a workplace, is a person, of any age, whether an Employee or not, who alleges to have been subjected to any act of Sexual Harassment.
“Board” means the Board of Directors of the Bank.
“Complainant” is any Aggrieved Individual (if the Aggrieved Individual is unable to make a complaint on account of his/her physical or mental incapacity or death or otherwise) who makes a complaint alleging Sexual Harassment under this policy.
“Executive Committee” means the executive committee of the bank.
“Internal Committee” means Internal Complaint Committee (ICC) as constituted in accordance with the provisions of Section 4 of the Act.
“NRC” means Nomination and Remuneration Committee of the Board of Directors of the Bank.
“Respondent” means a person against whom the Aggrieved Individual has made a Complaint.
“Sexual Harassment” includes any unwelcome sexually determine behavior (direct or implied) such as physical contact and advances, unwelcome communications or invitations, demand or request for sexual favors, sexually colored remarks, showing pornography, creating a hostile work environment and any other unwelcome ‘sexually determined behavior’ (physical, verbal or non-verbal conduct) of a sexual nature.
In addition to above definition, if there are following circumstances along with or apart from, it shall amountto Sexual Harassment (creation of hostile work environment).
Hostile Work Environment will include the following:
This is only an indicative list of the possible acts which could be treated as sexual harassment and is no way intended to be construed as an exhaustive list.
Where local laws/regulations have clearly defined ‘sexual harassment’ and procedure to address any complaint relating to it, the interpretation of ‘sexual harassment’ & the investigation procedure shallbe guided in accordance with the local laws / regulations as applicable.
Internal Complaint Committee (ICC)
There will be Internal Complaint Committee of the Bank with the regional representatives for all the statesin the area of operations of the bank, respectively with following compositions:
Woman employed at a senior level at the workplace from amongst the employees.
Not less than 2 members from amongst employees. Preferably committed to the cause of women or who have had experience in social work or have legal knowledge
From an NGO or association committed to the cause of women or person familiar with issues relating to sexual harassment.
Composition of Internal Complaint Committee:
The Internal Complaint Committee will sit separately for each state falling under the area of operations ofthe Bank, with the respective cluster heads as the permanent invitee. Also, the aforesaid composition is approved for a tenure of three (3) years starting from 26th April 2021 till 25th April 2024.
The Complaints Committee is responsible for:
Reporting by Internal Complaint Committee
Annual Reporting: Internal Complaint Committee shall prepare an annual report in the annexed format (as annexed in the Human Resource Manual) depicting the complaint filed and complaint resolved during the year and complaint pending at the beginning and end of the year and said report shall be presented before the Board members in the first meeting of the Board of Directors of the Bank of financial year.
The Reporting structure for any complaint filed with the Internal Complaint Committee (ICC) shall be as under:
Apart from annual reporting, ICC shall make quarterly statement of complaints filed, complaints resolved, and complaints pending with reason and submit to Nomination and Human Resource Committee.
Depending on the criticality of case, the same may be put to the board, as and when required at the request of the NRC of the bank or a written recommendation made by the complainant vide NRC.
Procedure for Dealing with Complaints
Who can file complaint: Any Aggrieved Individual or Complainant (on behalf of Aggrieved Individual) who believes that (s)/he has been subjected to sexual harassment, such person may file a complaint with any member of ICC or Committee thereof.
Provided, no associated individual can also file complaint if (s)/he has also suffered any sexual harassment within the premises of the bank during working hours, while dealing with any of the Bank’s associate for the banking or business operations.
When to file a complaint: A complaint shall be filled within three (3) months of occurring of any incident or within three (3) months from the date of last incident in case of series of incidents. If committee receives satisfactory proof that circumstances existed which prevented an aggrieved individual/complainant from filing the complaint in the mentioned time period, then it may extend the time period by a maximum of 3 months, and also record the same in writing. If it is satisfied/proved that the circumstances were such which prevented the aggrieved individual or complainant as the case may be, from filing a complaint within the said period, the committee for the reasons to record in writing if it extends the time limit not exceeding three (3) months.
How to file complaint: Any aggrieved individual or complainant, as the case may be, can file a complaint by writing a letter to any of the member of the Internal complaint committee or by sending an email email@example.com.
Every attempt will be made to get the Aggrieved Individual to provide the complaint in writing. The complaint shall include the circumstances giving rise to the complaint, the dates of the alleged occurrences, and names of witnesses, if any. The complaint shall be signed by the Aggrieved Individual.
Complaints made anonymously or by a third party must also be investigated to the extent possible. Where the Aggrieved Individual is unable to make a complaint on account of her/his physical or mental incapacity or death or otherwise, her/his legal heir or such other person as may be prescribed may make a complaint within 3 months of the incident.
If the complaint does not rise to the level of sexual harassment, the Committee may determine to dismiss the complaint without further investigation after consultation with Legal Team.
Complaint Redressal Mechanism
Decision and Action
During the pendency of inquiry, on a written request made by the Aggrieved Individual, the Committeemay recommend to the Bank to-
The leave granted to the Aggrieved Individual under this section shall be in addition to the leave he/she would be entitled to otherwise if the case is proved. Once the investigation is completed, the Committee shall provide a report of its findings to the Bank, withinten (10) days from the date of completion of the inquiry and such report shall be made available to the concerned parties. The Bank shall act upon the recommendation of the Committee with sixty (60) days ofreceipt of the report of the Committee.
The Committee shall make a determination regarding the validity of the harassment allegations. If it is determined that the harassment has not occurred, it shall recommend to the Bank that no action is required to be taken in this matter.
If it is determined that harassment has occurred; prompt, remedial action will be taken. The Committee will share the investigation details and the findings thereof with Head - Human Resource and agree on the applicable disciplinary action. This may include some or all of the following:
Internal Complaint Committee may settle the Complaint vied conciliation between the Aggrieved
Individual and respondent party subject to the fulfillment of the following two conditions:
Inquiry into Police Complaint
Subject to the provisions of the Act, the Internal Complaint Committee (ICC) shall proceed to make inquiry into the police complaint (if the respondent is an employee) in accordance with the provisions of the service rules applicable to the respondent.
Where no such rule exists in such manner, as the management may be prescribed (if prima facie case exists), forward the complaint to the police, within a period of seven (7) days for registering the case under Section509 of the Indian Penal Code, and any other relevant provisions of the said Code (where applicable).
Where aggrieved individual informs the Internal Complaint Committee, that any term or condition of the settlement arrived has not been compiled by the respondent, the Internal Complaint Committee shall proceed to make an inquiry into police Complaint.
Under the Indian Penal Code, the newly introduced Section 354A which deals with Sexual Harassment has made this a ‘Cognizable Offense’ i.e. a person charged with Sexual Harassment may be arrested without a warrant.
In addition, acts of Sexual Harassment may also constitute other offenses under Indian Penal Coode, 1860 including Section 354 (Assault or criminal force to Woman with intent to outrage her modesty, Section 354C (Voyeurism), Section 354D (Stalking), Section 375 and 376 (Rape) and Section 509 (Word, gesture or act intended to insult the modesty of a woman).
Protection to Aggrieved Individual/Complainant
We are committed to ensure any individual who brings forward a harassment concern is not subject to any form of reprisal. Any reprisal will be subject to disciplinary action.
We will ensure that the victim or witnesses are not victimized or discriminated against while dealing with complaints of sexual harassment.
However, anyone who abuses the procedure (for example, by maliciously putting an allegation knowing it to be untrue) will be subject to disciplinary action.
The aggrieved individual will be provided an adequate relief in accordance with provisions of the Act and the Service rules, as the case may be.
All records of complaints, including contents of meetings, results of investigations and other relevant material will be kept confidential by the Bank except where disclosure is required under disciplinary or other remedial processes.
Publication of Policy
The Policy shall be uploaded to the Human Resource Portal of the bank. And every New Employee shall be briefed about this policy in orientation.
Amendment of Policy as per Provisions of the Act
In case of any subsequent changes in the provisions of the Act, or any other regulations which makes any of the provisions in the Policy inconsistent with the Act or regulations, the provisions of the Act or regulations would prevail over the Policy and the provisions in the Policy would be modified in due courseto make it consistent with law.
This Policy after incorporating such changes due to change in the Act or the Regulations or as may be, wouldbe presented for approval of the Board of Directors.
Duties of The Employer
The Bank shall—
Amendment of Policy
Any change or modification in the policy shall be made with the approval of the Executive Committee and the same shall be subject to the ratification by the Board of the Nomination and Remuneration Committee(NRC).
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