Can I view Account Transactions through mshiFFt?
A. Yes, go to the ‘Account Statement’ tab to view the last 30 transactions in mshiFFt. A filter option is also available to view transactions by Date, Transfer Types, and Amount.
How can I get my Account Statement on my registered Email ID?
A. Follow these steps:
What are the daily limits of Fund Transfer from Shivalik Bank to Other Bank?
A. The combined daily fund transfer limit for payments outside Shivalik Bank across modes (NEFT, RTGS, IMPS & Quick Transfer) is Rs. 10 lakh/day.
How many Beneficiaries can be added per day in mshiFFt?
A. The maximum number of beneficiaries one can add is 5 accounts per day.
What is the cooling-off period for newly added beneficiaries?
A. The cooling-off period for newly added beneficiaries is 12 hours. The maximum limit allowed for fund transfer during the cooling-off period is Rs. 25,000.
Can I make payment without adding a beneficiary?
A. Yes, there is a feature called “Quick Transfer” in the mshiFFt app, wherein you can transfer up to Rs. 25,000 per day to any non-registered beneficiary.
What are the various bill categories available in Bill Payment?
A. You can make bill payments for various categories such as Electricity, Water, Mobile, Gas, LPG, Broadband, Credit Card, Hospital, Insurance, Loan, Tax, Education, Municipal Services, Housing Society, Recurring Deposits, Municipal Taxes, Subscription, Donation, Rental, Club and Associations, National Pension System, etc. Apart from these, customers can recharge Mobile Prepaid, DTH, FASTag, Cable TV, and NCMC.
Can I add an Auto Pay option to the biller?
A. Yes, you can enable auto-pay for billers who allow this feature from the biller’s end. Once the bill is paid, the Auto-Pay option becomes available for customers to set auto-pay for convenient and hassle-free future payments.
Can I book Regular Fixed Deposit through mshiFFt?
A. Yes, you can book Regular Fixed Deposits through mshiFFt, which includes FDs with interest options such as Reinvestment (cumulative), Monthly Payout, Quarterly Payout (tenure ranging from 6 months to 120 months), and Short Tenure FDs (7 days to 180 days).
What is the minimum & maximum amount for which one can book Fixed Deposit through mshiFFt?
A. You can book a fixed deposit for as low as Rs. 500 and up to a maximum of Rs. 2,99,99,999 as a single deposit on mshiFFt.
Does Shivalik Bank Offer Tax Saver Fixed Deposits via mshiFFt?
A. Yes, Tax Saver Deposits can be booked on mshiFFt, with a fixed period of 5 years and no withdrawal allowed until maturity. One can book it for a minimum amount of Rs. 1,000 and a maximum of Rs. 1,50,000.
Is there any confirmation sent after booking Fixed Deposit on mshiFFt?
A. Yes, an email containing your Fixed Deposit e-Advice (password protected) will be sent to your registered email ID.
Can I book Recurring Flexi Deposit (RFD) through mshiFFt?
A. Yes, you can book Recurring Flexi Deposits through the mshiFFt app, with the choice of setting up Standing Instructions for recurring payments towards the deposit being opened.
What is the minimum amount for opening Recurring Flexi Deposit on mshiFFt?
A. You can book the Recurring Flexi Deposit with a minimum of Rs. 500 as the initial deposit amount.
What is the minimum and maximum tenure to book RFD through mshiFFt?
A. You can book it for a minimum of 6 months and thereafter in multiples of months up to a maximum of 120 months.
Can I submit Form 15G/H for my Deposits through mshiFFt?
A. Yes, mshiFFt offers the service for individuals to submit Form 15G/15H to avail TDS exemption benefits on interest earned on deposits, subject to eligibility. Customers below 60 years can submit Form 15G, and customers aged 60 years and above can submit Form 15H.
Copyright © 2025 Shivalik Small Finance Bank. All Rights Reserved. Site updated on 26/03/25 .
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