Mr. Ravi Ratnaker Singh

Head of Operations & Customer Service

Mr. Ravi Ratnaker Singh brings an extensive experience of over 17 years in Banking Operations.

Prior to joining Shivalik, he was associated with IndusInd Bank Ltd as a Regional Branch Monitoring Head for UP and Uttarakhand. Ravi has extensively worked on various customer touch points overseeing the integration of digital capabilities to ensure best-in-class customer experience.

He has been instrumental in implementing all the regulatory guidelines and directives in the Bank and maximizing efficiency.

Ravi is a commerce graduate from Delhi University and Master’s in Business Administration from IP University, Delhi.

shivalik small finance bank icon