Doctor On Call Services

To assist all our customers Shivalik Mercantile Co-operative Bank offers free Doctor consultation.

In this grim period of COVID 19 Pandemic and as advised by Government Authorities, please avoid visiting hospitals unless it is absolutely necessary.

Currently, Shivalik Mercantile Co-operative Bank is offering Doctor consultation through our partners – Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd. Please note that this service is available to all Shivalik Mercantile Co-operative Bank customers and not just insurance policy holders.

Star Health and Allied Insurance Co. Ltd.

Star Health and Allied Insurance Co Ltd offers free Tele-consultations with Specialist Doctors. This service can be used to obtain :

• Medical Guidance
• Medical 2nd Opinion
• General Wellness queries

Star Health and Allied Insurance Co Ltd Panel of Doctors comprise of Physicians, Surgeons, Diabetologists, Obstetrics & Gynecologists , Pediatricians, Neurologist, Neurosurgeons, Orthopedicians, Dentists, psychiatrists, oncologists, etc.

Please avail this service to speak to a Doctor for free. This service is available between 8 am and 10 pm all 7 days.

To reach out to doctor through the Toll free number, call 1800-4252-255.

Or you can download app ‘Talk to Star’ on Android and iOS devices.

Bajaj Allianz General Insurance Co. Ltd.

Bajaj Allianz General Insurance Co. Ltd. is facilitating Doctor consultation and Digital based symptom checker (COVID-19) through partners.

  1. AI based COVID-19 symptom checker based on government issued guidelines please visit vHealth Atena.
  2. List of Public and Private lab approved by Govt to conduct test.
  3. Free online Doctor Consultation by Vhealth Atena – Offer till 15th April.

Below are the details as to how to avail the “Doctor on Call” service from Bajaj’s vendor vHealth

The free Virtual doctor consultation service will be available till 15th April 2020 only from the date of registration. People who register for the service can also utilize the benefit for up to four family members.

To register for a virtual health consultation call the toll-free number 1800 103 7093 or give a missed call at 9029096186 or register online.

Brief Description of vHealth

vHealth provides professional and confidential medical consultations by telephone and video for people across the country without having to travel to a clinic or hospital. People can speak to a doctor about any aspect of their health, such as current issue of COVID 19, the management of chronic conditions, treatment of minor illnesses, advice on alternate treatment options, interpretation of diagnostic reports and guidance on staying healthy. The service will not only help people who are concerned about visiting a hospital or a clinic at the moment, but it will also help the elderly and patients with ongoing health conditions to manage their health needs from home, thereby potentially reducing the risk of catching infections.

Disclaimer

Shivalik Mercantile Co-operative Bank is only a mere facilitator for such services by Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd. and does not represent, assure or endorse the accuracy, completeness, reliability or the quality of the services provided by Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd. Decision to avail the services of Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd shall be taken by customers after careful and independent decision which shall be at customer’s sole decision and risk. Shivalik Mercantile Co-operative Bank is not in any way be responsible/liable for any deficiency of services provided by Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd or for any losses/sufferings/injuries, if any, incurred by any of the customers as a result of availing/utilizing the services from Star Health and Allied Insurance Co. Ltd. and Bajaj Allianz General Insurance Co. Ltd.