- Building Trust & Relationships
- Mutual Respect for One Another
- Going The Extra Mile
- Customer Service Oriented DNA
Shivalik became the first Small Finance Bank in India’s history to transition from an Urban Co-operative Bank. We have over 23 years of banking experience in offering retail banking products and services. Shivalik has been technology focussed since inception with consumer centricity as a key guiding principle. The Bank is powered by Infosys Finacle Core Banking and Digital Banking Suite including internet and mobile banking. The cloud based architecture provides the Bank with unmatched agility to cost effectively manage scale and power growth. Shivalik is live on all retail payment platforms and is a direct member of the National Financial Switch. We are proud to serve our 4.5 Lakh unique customers via 31 branches, 250 banking agents and 15,000 self-help groups across Uttar Pradesh, Madhya Pradesh, Delhi and Uttarakhand.
To be a trusted financial services provider and model employer focusing on small and underserved segments through the delivery of digitally focused, affordable products and differentiated customer experience.
The Shivalik Bank logo blends in the various aspects from nature with the company goals. The image icon in the picture represents earth (the small green moutain/triangle) and sky (the blue on top). It also cannotes reaching for the sky as there is an upward arrow. These aspects hold significance with the company ideals as Shivalik Bank aims for reaching the sky with its feet firmly placed in the ground.
The abstract view of mountains denotes stability, strength and growth. The mountain range that can be seen in the image (mountains behind mountains) reflects progressiveness of the brand. We are inter-related for all our services and our inclusive effort of the team has the strength like that of the mountains. This indicates the strength with which we serve our external and internal customers.
The blue part of the sky denotes the universe which further connotes our prospective clients. This tells a lot about our capabilities and aspirations. The smooth edge of the blue part in the icon shows our client communication skills that is humble, courteous, professional and approachable.
The green color is inspired from the earthy hues denoting grounded approach at Shivalik Bank. Despite a definite aim towards our constant growth, we don't put anything before our customers. The "client first" attitude at Shivalik Bank comes from our down to earth approach.
The negative space in between is deliberately left to show Shivalik Bank's facilitating growth.
'Client Innovation Award for Customer Journey Reimagination and Modern Technology led Innovation' by Infosys Finacle (2020)
'Banking Service Excellence Award For Technology' by The Karnataka State Co-operative Urban Banks Federation Ltd. (2017)
The Best I.T. Head FCBA Award (2016)
'Certificate of Excellence' by BitStreamMediawoks (2015)
'Young Achiever’s Award' by Hindustan Media Ventures
Mr. Suveer Kumar Gupta, the MD & CEO of the Bank has been awarded, The Best Youth CEO under Mid-Sized Co-operative Bank category in the FCBA Awards by Banking Frontiers (2015)